1. Information We Collect

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We collect information that you voluntarily provide when utilizing our website query portals, subscribing to briefings or setting up strategic appointments. This data consists of:

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• Contact Data: Name, email address, phone number and physical office location.

• Business Data: Business name, employment status, sector details and transaction-related context.

• Query Data: Any specific financial details, pain points or inquiries posted in our query submission portals.

• Technical Data: IP addresses, browser types and usage data collected automatically via cookies to improve site performance.

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2. How We Use Your Information

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We process your data strictly to deliver premium, institutional-grade advisory services, specifically to:

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• Respond to user inquiries and schedule strategic consultations.

• Provide technically precise updates on GST, Direct Tax, Customs, and Foreign Trade Policies.

• Maintain compliance with legal and statutory financial regulations in India.

• Monitor website traffic patterns to optimize layout performance and user experience.

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3. Obligations for Data Accuracy and Security

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As a responsible Data Fiduciary, Prime Accountants ensures:

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• Accuracy: We take reasonable steps to ensure your personal data is accurate and complete when used to make decisions regarding your tax or advisory cases.

• Technical Safeguards: We employ strict electronic access controls, data encryption models, and secure server environments to prevent data breaches, unauthorized modifications, or accidental losses.

• Data Minimization & Erasure: We only retain your personal data for as long as necessary to fulfill your query or meet statutory tax retention obligations. Once the purpose is complete or consent is withdrawn, your data is permanently deleted.

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4. Information Sharing and Disclosure

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We do not sell, trade, or rent your personal information to third parties. We may share information only under the following limited conditions:

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• Corporate Framework: Sharing within our corporate umbrella, PMA Global Services Pvt. Ltd., to process complex multi-disciplinary advisory requests.

• Legal Compliance: When mandated by legal authorities, Indian tax tribunals, or statutory bodies to fulfill financial compliance regulations.

• Service Providers: Trusted third-party IT or cloud hosting partners who assist in maintaining our secure website backend under strict non-disclosure obligations.

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5. Data Security

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We implement strict technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your confidential financial and corporate records. However, no electronic transmission over the internet can be guaranteed 100% secure, and users transmit data at their own discretion.

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6. Contact Us

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If you have questions regarding this Privacy Policy, please reach out via our official communication channels:

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• Office Location: A-211, Defence Colony, New Delhi - 110024

• Mobile & WhatsApp: +91 9811205855

• Email: Info@primeaccountants.in

• Hours: Mon-Fri 10:00 AM - 07:00 PM

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